Managing Medical Device Distribution with Relaso HospiTech

In the rapidly evolving world of healthcare, medical device distributors and manufacturers face increasing complexity. From managing multi-tier sales networks to handling compliance, tracking inventory, and responding to service issues, operational efficiency is non-negotiable.

That’s where Relaso HospiTech steps in as a powerful, cloud-based solution designed to streamline medical device distribution. It offers smart tools for lead management, automated workflows, device management, and integration solutions tailored specifically for the medical devices industry.

Why Generic CRMs Fall Short for Medical Device Businesses

While generic CRMs work for most B2B companies, the medical device sector needs more. Regulatory constraints, technical products, after-sales service, and multi-stakeholder sales processes make medical device CRM requirements unique. Relaso HospiTech isn’t a one-size-fits-all tool. It’s a dedicated CRM for medical device distributors and manufacturers, designed to meet your needs, from warehouse to operating room.

Key Features of Relaso HospiTech for Medical Device Distribution

1. Inventory & Device Management
   • Track devices by batch, serial number, or expiry
   • Monitor product movement across distributors, hospitals, and service points
   • Automate stock replenishment alerts
   • Manage demo equipment loans, servicing schedules, and RMAs

This end-to-end device management ensures that your products are traceable, accountable, and compliant.

1. Lead Management That Converts
   • Capture leads from websites, email campaigns, trade shows, and referrals
   • Assign leads automatically to reps based on region or specialization
   • Qualify and prioritize based on device category or customer type (hospital, clinic, lab)
   • Use mobile CRM features to respond on the go

With Relaso, you never lose a lead, and you convert faster.

1. Automated Workflows for Sales & Service
   • Auto-trigger tasks based on lead status changes
   • Notify teams when demos are scheduled, shipments are delayed, or follow-ups are due
   • Schedule service calls or AMC renewals with zero manual effort

Our automated workflow engine reduces human error and boosts productivity making your sales cycle smarter.

1. Integration Solutions for Seamless Operations
   • Connect with your ERP for finance and invoicing
   • Integrate with logistics partners for real-time tracking
   • Sync email and calendar for smarter follow-ups

These integration solutions help you build a connected ecosystem—so your data works for you, not against you.

1. Data Management & Reporting
   • Get real-time dashboards on sales performance, stock availability, and lead funnel health
   • Generate reports by territory, product line, or channel partner
   • Access historical data for forecasting and compliance audits

Relaso empowers your business with data management tools that provide clarity, insight, and foresight.

1. Task Tracking & Team Collaboration
   • Assign and monitor tasks for sales reps, service engineers, and distribution agents
   • Set priorities, deadlines, and reminders
   • Track progress via desktop or mobile CRM app

No more missed follow-ups or lost deals, just streamlined execution.

Built for Medical Device Distributors and Manufacturers

Whether you’re an OEM, a distributor, or a third-party service provider, Relaso HospiTech adapts to your business model: • Manage multi-brand product catalogs • Track warranties, AMCs, and service contracts • Centralize communication with clinics, hospitals, and diagnostic labs

You don’t just sell products you deliver trust. And Relaso helps you do it better.

Go Mobile, Stay Connected With a powerful mobile CRM version, your sales and service teams can: • Update lead status from the field • Schedule demos or installation visits • Upload documents, photos, and service notes instantly • Receive real-time alerts on tasks and meetings

Conclusion: The Smarter Way to Distribute

Managing medical device distribution demands more than spreadsheets and scattered tools. You need a platform that understands your business and helps you scale efficiently. Relaso HospiTech is not just a software for medical device distributors and manufacturers, it’s your competitive advantage.

Ready to streamline your operations?

Explore Relaso HospiTech: Relaso Health.

Book a free demo with our team and discover how Relaso can help you sell smarter and serve better.